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In an effort to maintain quality with our past installs, we recognize that things can go wrong and solutions are really important.
Getting in touch with the manufacture if there is something that you don't understand about a product or piece of equipment is usually handled by Tech Support/Customer Support, which is often the first step in finding solutions.
Besides maintenance and occasional inspections the rare warranty claim could be a solution as well.
This is being worked on Oct 11, 2011
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